Frequently Asked Questions

While we’ve been working night and day to assemble the industry’s highest-quality event for plant-touching businesses—we’ve also been diligently monitoring the potential health risks of holding an in-person event that would bring together thousands of cannabis professionals during the unprecedented COVID-19 global pandemic.

After many consultations with our team, our hotel partners and members of the Cannabis Conference and magazine advisory boards, we have decided not to hold our event in-person in 2020.

This decision was not made lightly, but ultimately, we know this is the right call in order to protect the health and safety of all our participants.

Yes! We are excited to announce that Cannabis Conference will be going virtual for 2020! For information on the schedule, please click here.

Yes! All attendees may transfer their registration to the 2021 dates, which will be announced soon. If an attendee does opt to transfer their registration to 2021 they will also receive free access to the Cannabis Conference 2020 Virtual event.

Cannabis Conference 2020 Virtual will take place over a period of 3 weeks on September 15th, 22nd, and 29th.

Any attendee who opts to transfer their registration to the 2021 event will receive a free registration to the 2020 virtual event. If you opt to receive a refund for you Cannabis Conference 2020 registration you will need to register separately for the virtual event.

To purchase access to the full event, the cost is $199 per person.

Your event registration communication will come from For any questions or to request a refund for your registration, please contact us at

If you made your hotel reservation through the discount room block your hotel room will be automatically cancelled for you. If you booked your room outside of the group block you will need to contact the hotel directly in order to cancel your reservation.

Please see the cancelation policy of the airline or other transportation provider and make changes to your travel plans according to their policies.

Full refunds for registration will be available by request until July 15th. After that point any attendees who have not requested a refund will automatically have their registrations transferred to 2021 and will be registered to attend the 2020 virtual event.

All domestic attendee refunds will be issued via check. International refunds will be issued via wire transfer. After you request a refund, you will receive an email from conference staff confirming your refund and requesting additional information on where you refund check should be sent.