All cancellation requests must be made in writing on company letterhead and either faxed or e-mailed to Cannabis Conference. Voicemails will not be accepted. Please see your confirmation email for further information. A full refund minus a 10% administrative processing fee will be provided if the cancellation is received by February 28, 2020. A 50% refund will be provided if the registration cancellation is received by April 3, 2020. No refunds will be issued after April 3, 2020, or for no-shows. Cannabis Conference reserves the right to cancel a program due to insufficient registration or instructor emergency. A full refund of registration fees only will be issued if this occurs.